SUPPORT
Get technical support from our team of experts.
Contact our
Team
Contact UsFind Answers to Common QUestions
Split Help CenterGet Support From
The Community
Ask on SlackBasic
Automatically included for Developer Account customers.
Standard
Automatically included for Platform Edition customers.
Gold
Enterprise-grade support.
Platinum
Priority support
Resources
Online self-service*
Email support
Priority over Basic
Priority over Standard
Priority over Gold
In-app tickets
Chat support
Business hours
Emergency escalation
Designated Technical Account Manager
Availability for Inquiries
Business hours
Weekends and holidays
Initial Response Times
Severity 1
Within 2 hours
Within 30 min
Severity 2
Within same day
WIthin 2 hours
Get Started
Start using Split for free today, up to 10 users. More than a two-pizza team? We’ll get you set up.