Cookie Statement

Split Software Cookie Statement

Last Revised: May 8, 2018

This Cookie Statement explains how Split Software, Inc. (collectively “Split”, “we”, “us”, and “ours”) use cookies and similar technologies to recognise you when you visit our websites at www.split.io (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Split) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Quick links

We recommend that you read this Cookie Statement in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Statement, then you can click on the relevant link below to jump to that section.

  1. Why do we use cookies?
  2. What about other tracking technologies, like web beacons?
  3. Do you use Flash cookies or Local Shared Objects?
  4. Do you serve targeted advertising?
  5. How can I control cookies?
  6. How to contact us

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Website and the purposes they perform are described in the table below:

Types of cookie Description Who serves these cookies How to refuse
Analytics and customisation cookies These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective are marketing campaigns are, or to help us customise our Website for you. HubSpot
https://www.hubspot.com/

Google Analytics
https://analytics.google.com/

New Relic
https://newrelic.com

To refuse these cookies and/or limit the sharing of data, please follow the instructions below under the heading “How can I control cookies?”

Alternatively, please click on the relevant links below:

HubSpot:
https://blog.hubspot.com/customers/bid/109288/analytics-tracking-and-privacy-what-you-should-know

Google Analytics:
https://support.google.com/analytics/answer/181881?hl=en

Advertising cookies These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Google AdWords
https://adwords.google.com/

Facebook
https://www.facebook.com/

Twitter
https://www.twitter.com/

LinkedIn
https://www.linkedin.com/

Terminus
https://terminus.com/

To refuse these cookies and/or limit the sharing of data, please follow the instructions below under the heading “How can I control cookies?”

Alternatively, please click on the relevant links below:

Google AdWords:
https://support.google.com/ads/answer/2662922?hl=en

Facebook:
https://www.facebook.com/help/568137493302217

Twitter:
https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

LinkedIn:
https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en

Terminus:
http://www.adsrvr.org/

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit < href="http://www.aboutads.info/choices/">http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

If you disagree with the practices described in this policy, then you should (a) take necessary steps to remove cookies from your computer after leaving our website, and (b) discontinue your use of our services.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Statement indicates when it was last updated.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact privacy@split.io.